RETURN & EXCHANGE POLICY
Mind Over Matter Co Return & Exchange Policy
Last Updated: 01/18/2023
Thank you for shopping with Mind Over Matter Co. We want to ensure that you are completely satisfied with your purchase. If you need to return or exchange an item, please carefully review our policy below.
What items are returnable?
Within 30 days of your order purchase date
In original condition
Unwashed and Unworn
Are there any charges for return?
There are no charges for return if you paid for shipping.
Original shipping charges are non-refundable.
If you received items via Free Shipping, you are responsible for return shipping charges.
International orders are also responsible for return shipping charges.
How do I return an item?
Contact our Customer Support at contact@mindovermatterco.com to initiate the return process.
Please provide your order number, details of the item you wish to return, and the reason for the return.
Once your return request is approved, we will provide you with a return shipping label (if applicable) and further instructions.
Refund process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.
Exchanges
If you wish to exchange an item, please follow the return process outlined above and place a new order for the item you want.
Contact Information
If you have any questions about our Return & Exchange Policy, please contact our Customer Support at contact@mindovermatterco.com.
Thank you for choosing Mind Over Matter Co. We appreciate your business!
Mind Over Matter Co
34 Cottonwood Road, Port Washington, NY 11050
contact@mindovermatterco.com